{"id":15,"date":"2024-03-28T16:15:23","date_gmt":"2024-03-28T16:15:23","guid":{"rendered":"https:\/\/thebeam.com\/corporate\/?page_id=15"},"modified":"2026-04-13T14:11:40","modified_gmt":"2026-04-13T14:11:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/thebeam.com\/corporate\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n

Last Updated January 26, 2026<\/em><\/p>\n\n\n\n

General Information<\/strong><\/p>\n\n\n\n

What is The Beam?<\/strong> The Beam is the music chart that pays new artists. It\u2019s a discovery, release, and earning system built specifically for early\u2011career music artists who want their music to matter now, not disappear into an endless feed. The Beam replaces passive consumption with active participation, turning momentum into real outcomes.

Who is The Beam for<\/strong>? The Beam\u2019s system works for new artists across all genres. It\u2019s designed for artists who are still building leverage and want fair moments to be discovered, supported, and paid. The Beam’s system is not for established or legacy artists. Traditional charts already reward artists who have won. The Beam exists to spotlight artists before they\u2019re big.

What makes The Beam different?<\/strong> Most of the music industry runs on algorithms, predictions, and monthly listening cycles. The Beam runs on seasons, participation, and intention. We don\u2019t ask artists to chase virality\u2014we create clear moments where fans can show up, take action, and directly influence outcomes.<\/p>\n\n\n\n

Getting Started<\/strong><\/p>\n\n\n\n

How do I join The Beam?<\/strong> You can sign up for The Beam <\/a>for free.

What do I need to use The Beam?<\/strong> The Beam is web\u2011based and on iOS. For the web, all you need is a modern browser and an internet connection. For iOS, you need an iPhone and access to the Apple App Store.<\/p>\n\n\n\n

How The Beam Works<\/strong><\/p>\n\n\n\n

Is The Beam a social network?<\/strong> No. The Beam is a system, not a feed. You don\u2019t need to post endlessly or influence algorithms. The platform is designed to focus attention around songs, seasons, and outcomes.

What should I do first as an artist?<\/strong>
1. Complete your profile so fans recognize you when it counts
2. Choose one song you believe in right now
3. Enter the current Chart Season
4. Invite the people who already believe in you<\/p>\n\n\n\n

Chart Seasons<\/strong><\/p>\n\n\n\n

What are Chart Seasons?<\/strong> Chart Seasons are limited\u2011time competitive periods where new music competes for attention, momentum, and cash payouts. Unlike streaming charts, Beam Charts measure active participation around new music\u2014not historical consumption.

Why do seasons matter?<\/strong> When everything is always available, nothing feels important. Seasons create urgency and give fans a reason to show up now. This is how new artists get discovered early.

What do the charts measure.<\/strong>
1. Fan participation
2. Momentum around new music
3. Intentional support, not passive listening<\/p>\n\n\n\n

Discovery on The Beam<\/strong><\/p>\n\n\n\n

How does discovery work?<\/strong> Discovery on The Beam is action\u2011based. Fans choose songs, show up during big moments, and influence outcomes. Small, engaged groups of early believers can outperform massive passive audiences.

What kind of music is featured?<\/strong>
1. New artists gaining traction
2. Songs fans are actively choosing
3. Music that hasn\u2019t been filtered by algorithms yet<\/p>\n\n\n\n

Beam Challenges<\/strong><\/p>\n\n\n\n

What are Beam Challenges?<\/strong> Challenges are brand\u2011funded opportunities where artists compete in creative moments with transparent rules and guaranteed payouts. Brands want to work with emerging artists\u2014and The Beam makes that possible without exploitation.

What do artists gain from Challenges?<\/strong>
1. Real earnings
2. Brand exposure
3. Clear, transparent outcomes<\/p>\n\n\n\n

Superfans<\/strong><\/p>\n\n\n\n

What is a Superfan?<\/strong> A Superfan is someone who chooses to support an artist intentionally. Instead of likes or streams, Superfans provide direct financial support and signal belief during important moments.

How much does a Superfan pay?<\/strong> It\u2019s free to join the Beam as a fan. Fans can vote on the charts, listen to music, and post music they like as well.

Fans can financially support artists on the Beam?<\/strong> Yes, superfans can support artists for any amount they\u2019d like, usually in increments of $25, $50, or $100.

When are Superfan payouts made?<\/strong> Earnings are reconciled monthly and paid out within 3\u20135 business days.<\/p>\n\n\n\n

Payouts<\/strong><\/p>\n\n\n\n

How are artists paid?<\/strong> All payouts on The Beam are handled through PayPal.

Do I need a PayPal account? <\/strong>You need an email associated with a PayPal account for the Beam to pay you.

What does The Beam take from payouts?<\/strong>
1. Superfans: 30%
2. Chart Season winnings: 7%
3. Sponsored Challenges: 7%<\/p>\n\n\n\n

Account Management<\/strong><\/p>\n\n\n\n

How do I update my profile or account details?<\/strong> Account information can be managed in Account Settings. Profile information can be edited in the Profile Editor.

How do I reset my password?<\/strong> Use Account Settings if logged in, or select \u201cTrouble signing in\u201d on the login page.

How do I delete my account?<\/strong> You can permanently delete your account from Account Settings.<\/p>\n\n\n\n

Security and Privacy<\/strong><\/p>\n\n\n\n

How often is The Beam updated? <\/strong>Approximately every two weeks.

Where are updates announced?<\/strong> Updates, maintenance notices, and roadmap updates are shared on our blog

How can I get help?<\/strong> Email support@thebeam.com or use the in\u2011platform reporting tools.<\/p>\n\n\n\n

\n