Last Updated February 14, 2025
GENERAL INFORMATION
What is The Beam? The Beam is the place for new music artists to earn. Our network is dedicated to early-career artists in music. Our goal is to open new pathways for them to earn through season-based charts, fan engagement, gigs, and more.
Who is The Beam for? The Beam is for emerging, developing and breaking musical artists of all genres. We also create peer-to-peer discovery among creatives who collaborate with musical artists, like graphic designers and videographers, music-industry professionals, and the superfans who support them.
The Beam is not for established, peak, or veteran musical artists. Those artists already have their own forms of public competition like charts ranked by consumption and award shows.
What makes The Beam different? Our company is dedicated to a new form of online community where competition is as important as community and artists have a substantial take rate of network revenue.
GETTING STARTED
How do I sign up and create an account? Membership to The Beam is by invitation only so there is no public sign up. If you receive an invitation to The Beam you will be directed to our sign-up page. During sign up, you will need to validate a code generated specifically for you.
Is there a trial period, and what does it include? If you accept your invitation to The Beam and join us in our mission to give artists new opportunities to earn and compete in music your first six months are free.
What are the system requirements for The Beam? You need a web browser and an internet connection.
PRICING AND BILLING
What pricing plans are available? Pricing plans are available for members and invitees to review.
How can I change my subscription plan? You can change your subscription plan in your Account Settings.
What payment methods do you accept? We accept credit card payments.
How can I cancel my subscription? You can cancel your subscription at any time but you will not be refunded your minimum ownership commitment.
ACCOUNT MANAGEMENT
How do I reset my password? You can reset your password in your Account Settings when you are logged in. If you are logged out, you can click “trouble signing in” on the login page and follow the system-guided protocols to reset your password.
How can I update my account details? You can update your account details, such as address, email, billing information and other material account information in Account Settings. You can update aspects of your profile in the Profile Edit section.
How do I delete my account? You can delete your account in the Account Settings section.
FEATURES AND FUNCTIONALITY
What are the key features of The Beam? The Beam offers many features common to online networks such as profile creation, content publishing and sharing, messaging, and network management.
However, our key features involve competing and earning through Chart Seasons, Voice of Fan Tools, and Sponsored Challenges.
SECURITY AND PRIVACY
How is my data protected? The Beam protects your data through several efforts:
- All data in transit and at rest is encrypted through HTTPS (TSL/SSL) protocols
- The Beam is compliant with laws and regulations related to incident reports and notifications to impacted users in the event of a data breach
- Our data usage policies are outlined in our Terms of Use
- We use two-factor authentication (2FA) so even if someone were to attain your password they would need a second form of verification to access your account
What is your privacy policy? View The Beam’s Privacy Policy.
How can I report a security concern? You can report security concerns to [email protected] or send a message through our Contact Page.
TROUBLESHOOTING AND SUPPORT
I’m having trouble logging in, what should I do? If you are logged out, you can click “trouble signing in” on the login page and follow the system-guided protocols to reset your password.
What should I do if I encounter a problem with The Beam? Follow the system-guided protocols to report a problem in your Account Settings.
How can I contact customer support? Write to us at [email protected].
UPDATES AND MAINTENANCE
How often is The Beam updated? Every two weeks.
Will I be notified of updates or scheduled maintenance? Updates or scheduled maintenance will be published to our blog and on our Discord.
What should I do if The Beam is down? The Beam will notify you of service disruptions on our blog and on our Discord.
FEEDBACK AND SUGGESTIONS
How can I provide feedback or suggest new features? The Beam has several opportunities for user feedback:
- You can write us a message on our Contact Page
- You can utilize the user surveys embedded in our website
- You can respond to user polls and surveys
- You can respond to feedback requests on our Discord
Where can I find the roadmap for future updates? We will publish and update our roadmap on our Discord.
HOW PAYOUTS WORK
How Superfan Payouts Work
How much does someone pay to become a Superfan for a Beam artist?
$5.49 per year.
How much of the Superfan payment goes to the artist?
$4.
What does the platform take per Superfan sign up?
9% + 30 cents per transaction.
How much does the platform pay in fees per Superfan sign up and artist payout?
71 cents.
How often is the artist paid for their Superfans?
Payments are reconciled on the first of each month from the prior month and paid out within 3 – 5 business days.
Can you give an example?
If an artist attracts a new Superfan each day in April they will have earned $120. The $120 is paid to the artist within the first three (3) business days of May.
Can you give another example?
If an artist attracts 20 new Superfans in the last five days of April they will have earned $400. The $400 is paid to the artist within the first 3 – 5 business days of May.
What service does The Beam use to pay artists for Superfan transactions?
Stripe.
Do I need to set up a Stripe account to be paid by The Beam?
Yes, but setting up a Stripe account costs nothing and The Beam covers all transaction fees. You can follow a simple process within The Beam to create your Stripe account if you don’t already have one.
How Chart Season Payouts Work
How much does an artist earn in placing #1 on The Beam Charts Season 1?
Genre #1 earns $1,000 and Beam 50 #1 earns $10,000.
What does the platform take from Chart Season Winner payouts?
0%.
When is the #1 artist paid for winning The Beam Chart Season?
All payments within The Beam are reconciled monthly. Payments are reconciled at the end of whatever month the Chart Season concludes in and is then paid out within 3 – 5 business days.
Can you give an example?
If a Chart Season concludes on April 15 and The Beam 50 for a $10,000 purse. The $10,000 is paid to the artist within the first 3 – 5 business days of May.
Where can I learn more about The Beam Charts?
You can join our Discord to learn more about or Charts.
What service does The Beam use to pay artists for winning the Chart Season?
Stripe.
Do I need to set up a Stripe account to be paid by The Beam?
Yes, but setting up a Stripe account costs nothing and The Beam covers all transaction fees. You can follow a simple process within The Beam to create your Stripe account if you don’t already have one.
How Challenge Payouts Work
What service does The Beam use to pay artists for Challenges?
Stripe.
Do I need to set up a Stripe account to be paid by The Beam?
Yes, but setting up a Stripe account costs nothing and The Beam covers all transaction fees. You can follow a simple process within The Beam to create your Stripe account if you don’t already have one.
What does the platform take from Brand Challenge payouts?
0%.
How are payments set for Brand Challenges?
Payment levels are set by the sponsor.
